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Jadid.com is a smart financial brokerage and e-commerce platform specifically designed to support the personal e-commerce model. It connects brokers and shoppers (as independent parties) to facilitate the sale of luxury fashion products in a trusted and automated manner that safeguards the rights of both sides and offers a refined, secure shopping experience from anywhere.
Do you have refined taste and experience in e-commerce? If you're skilled at smart sourcing of luxury products and understand the needs of discerning shoppers, then join the broker network at Jadid.com with ease. Start by creating a new broker account, or contact us directly via: 📱 WhatsApp: +966-502200089 📧 Email: info@jadid.com Be part of a platform that brings together style, professionalism, and opportunity.
Product Ordering Services on Jadeed.com
Service 1: Order a Product from Within the Platform
1- Search for the product you want within the platform.
2- Specify details such as color, size, etc.
3- Confirm your order and follow the secure payment steps.
4- Track your order status through your personal dashboard until delivery.
Service 2: Order a Product from an External Fashion Website
1- Send the product link from any external fashion website.
2- Specify details (color, size, quantity, etc.).
3- Select the appropriate agent offer or value based on their ratings and experience to manage your order.
4- Confirm your order and follow the secure payment steps.
Track your order status through your personal dashboard until delivery.
All services are fully automated and secure, ensuring a premium experience from start to finish.
You can select the most suitable agent by following these steps:
1- Review the agent's profile: Learn about the agent's background, experience, and areas of expertise.
2- Check previous customer reviews: Read shoppers' feedback and ratings to understand the quality of service and interaction.
3- Verify the agent's order history: Confirm their experience with the type of products you're looking for (clothing, watches, bags, etc.).
4- Choose the one that matches your taste and needs: Some agents excel in speed, others in precision, and some specialize in specific brands.
5- Look for featured tags within the platform such as: "Most Reliable," "Most Requested," or "Brand Expert."
At Jadid.com, we ensure the highest levels of trust and professionalism through the following:
1- Agent Verification Before Approval Each agent’s profile and experience are thoroughly reviewed to ensure they meet the platform’s standards.
2- Customer Reviews Displayed Publicly You can view honest feedback and real experiences from previous shoppers on each agent’s profile page.
3- Access to Agent Performance History Review the number of completed orders and satisfaction rates to get a clear view of the agent’s performance.
4- Smart Rating System Our system evaluates agent performance based on precise metrics such as response speed, reliability, and order accuracy.
5- Ongoing Quality Monitoring by Support Team To maintain high service standards, our support team continuously monitors agent performance.
We offer you flexible and secure payment options tailored to your lifestyle, including:
1- Credit Cards (Visa – Mada – Mastercard)
Pay directly using your bank card with complete ease and privacy.
2- Installment Payments via Approved Payment Gateways "Coming Soon"
Split your purchases into interest-free installments through our trusted partners.
3- Fully Secured Payment System
The amount is held by the platform until you confirm product receipt, ensuring your rights are fully protected.
If you forgot your password or are unable to log in, please follow these steps:
These steps will help you recover your password and resolve login issues easily and securely.
Once your order is confirmed, you can track its status through:
1- Logging into your account on the platform.
2- Navigating to "My Shipments" from the main menu and selecting the order you wish to track.
3- Shipment details and delivery stages will appear directly, from purchase to receipt.
Note: If no shipment status update appears after 48 hours, please contact the mediator directly.
We’d be happy to hear from you through: WhatsApp or phone call at: +966502200089 Or via email: info@jadid.com
Financial entitlement transfer procedures: Jadid.complatform initiates the transfer of amounts due to the intermediary after the successful closure of the transaction, within a maximum period of seven (7) working days.
A brokerage fee of 2% minimum of the paid amount, or its equivalent of $3 USD, whichever is greater, according to the legally binding terms and conditions.
Platform: Providing a commercially organized platform that complies with all relevant regulations for consumer and broker protection.
Transparent Business Environment: Ensuring integrity and fairness at every stage of the process according to the agreed terms and conditions.
Calculation Method: Fees are deducted transparently from the broker's account based on the value of the executed transaction, without monthly subscription fees or additional fees on the shopper.
Rights Protection: Disputes or claims are handled according to the terms and conditions agreed upon between the parties.
Yes, transactions are documented on the platform.
1. Documentation
Documentation of all operations conducted through the platform, with full adherence to the terms and conditions agreed upon between the parties.
2. Document Printing
Ability to print order details as an official document for retention or use as needed.
3. Transparency and Protection
Enhancing transparency and protecting the rights of all parties involved in transactions.
At Jadid.com, we are committed to offering a transparent and reliable shopping experience. Our return policy depends on the product's condition and its adherence to the stated specifications. While some intermediaries may indicate that returns are not available—especially for unique or limited products—we guarantee your right to return items paid for through the platform under the following conditions:
In these cases, you are entitled to a full refund after deducting a procedural fee equivalent to 1% of the product’s value. Each return request is evaluated and verified by our support team before approval. We always advise confirming the product details and reading intermediary notes carefully before completing your order.
Yes, if the product is not received after the agreed shipping period, you can:
1- Submit Refund Request: Contact customer support to request a full amount refund.
2- Review and Verification: Your case will be reviewed and verified.
3- Amount Refund: The full amount will be refunded after deducting procedural fees not exceeding 1%.
If you cannot complete the payment, please follow these steps to resolve the issue effectively:
1- Try an alternative payment method: Use a different card or select another available method.
2- Check for deductions: If the amount was deducted from your account, don't worry—the amount is usually refunded automatically to the original payment method by your bank or service provider.
3- Contact customer service: If the problem persists or you haven't received the refund within the specified period, contact support to ensure full protection of your rights.
Platform Service Scope:
Platform Services: Platform services are currently limited to the Kingdom of Saudi Arabia only and are not available for use outside it.